ClinDraft

Last updated: 7 April 2026

Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the ClinDraft platform ("Service"), operated by AI Enabled (ABN 11 217 316 858) ("we", "us", "our"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Service Description

ClinDraft is an AI-assisted clinical note-taking and transcription platform designed for healthcare practitioners. The Service uses artificial intelligence to assist with session transcription, note generation, and document management.

Important: ClinDraft is an assistive tool. All AI-generated content (including summaries, notes, and transcriptions) should be reviewed by a qualified practitioner before use. AI outputs are not a substitute for clinical judgement.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use this Service. You are responsible for ensuring your use of the Service complies with all applicable laws, including health records and privacy legislation in your jurisdiction.

3. Subscription & Billing

3.1 Plans and Pricing

The Service is offered on a subscription basis. Current plans and pricing are displayed on the billing page within the application. Prices are displayed in Australian Dollars (AUD) or United States Dollars (USD) depending on your location.

3.2 Automatic Renewal

Subscriptions automatically renew at the end of each billing period (monthly) unless cancelled before the renewal date. You will be charged the then-current rate for your plan at each renewal. We will notify you of any price changes with reasonable advance notice.

3.3 Cancellation

You may cancel your subscription at any time from within the application (Billing page). Cancellation takes effect at the end of your current billing period — you will retain full access until that date.

3.4 Refunds

Subscriptions are generally non-refundable. If you believe you have been charged in error, please contact us and we will review your case.

4. Data Retention After Cancellation

When your subscription ends, your account automatically moves to our free plan, where your data remains fully accessible subject to free plan limits (currently 20 active contacts and 200 MB document storage). AI features (voice recording, transcription, note generation) are not available on the free plan. You can upgrade to a paid plan at any time.

You may request account deletion and permanent data removal at any time from Settings > Account. Deletion is scheduled 30 days from the date of request, during which time you may cancel the request.

Healthcare providers: If you are a healthcare provider, you may have independent legal obligations to retain patient records under applicable health records legislation, including in Australia the Health Records and Information Privacy Act 2002 (NSW), the Health Records Act 2001 (VIC), and equivalent legislation in other states and territories; and in the United States, HIPAA. It is your responsibility to export and retain records as required by law before requesting account deletion.

5. Account Deletion

You may request permanent deletion of your account and all associated data from Settings > Account. Deletion is scheduled 30 days from the date of request, during which time you may cancel the request. After 30 days, all data is permanently and irreversibly deleted.

6. User Responsibilities

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You must provide accurate and complete information when registering.
  • You are responsible for compliance with applicable health records and privacy laws in your jurisdiction.
  • You must not use the Service for any unlawful purpose.
  • You are the data controller for any patient or client data you enter into the Service.

7. Intellectual Property

Your data: You retain full ownership of all data, recordings, transcripts, and documents you create or upload to the Service. We claim no ownership over your content.

AI outputs: AI-generated summaries, notes, and other outputs created from your data are owned by you. We retain a limited licence to process this content solely for the purpose of providing the Service.

Our software: The Service, including its design, code, and features, is our intellectual property and is protected by applicable intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability for any claim arising from or related to the Service is limited to the amount you paid us in the 12 months preceding the claim.

The Service is not a medical device and does not provide medical advice. AI outputs are assistive only and must be reviewed by a qualified professional. We are not responsible for clinical decisions made using the Service.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms will be resolved in the courts of New South Wales, unless otherwise required by applicable consumer protection legislation in your jurisdiction.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

11. Contact

If you have questions about these Terms, please contact us at support@aienabled.com.au.